Frequently Asked Questions

Because our installation calendar fills up quickly, we recommend booking as early as July. The sooner the better for us and you to ensure the lighting is working properly. Plus, you don't need to plug them in until you're ready.

No. Aurora owns and leases the lighting system to you, so you always get commercial-grade lights in consistent, premium condition — no storage, no untangling, no replacing burnt-out strands yourself.

A custom lighting design, professional installation, maintenance throughout the season, and full removal and storage in January. One call covers the entire season.

Just let us know. Maintenance is included, and we'll come out to repair or replace anything that needs attention at no extra charge.

We serve the greater Tampa Bay area, including Pinellas County (727) and Hillsborough County (813) — St. Petersburg, Clearwater, Tampa, and surrounding communities.

Pricing depends on the size and layout of your home and the design you choose. See our Pricing page for general ranges by home size, then request a free on-site quote for an exact number.

This is up to you as our customer. If you choose to trust us with your install, there will be an agreement that outlines our services and clear expectations. However, you are not locked into a contract with us if you don't want to be. On the contrary, we do offer a 3-year agreement, if you so choose.

We understand we need to earn your trust. Once we have, you save money! Get 15% off your total price by committing to working with us for 3 years, paying a 50% deposit each July and allowing us to install in September or October.

No. Our team uses professional-grade clips and mounting methods designed specifically to avoid damage to your roof, gutters, siding, and landscaping.

We monitor weather closely and reschedule installation or maintenance visits as needed to keep our crews and your property safe.

We handle takedown in January and store everything until it's time to design and install again the following season.